PRIVACY POLICY

This policy describes Tennessee Valley Federal Credit Union (“Tennessee Valley Federal Credit Union", "TVFCU",” “we” or “our”) collection, processing, transfer and storage of data from visitors to our website at mortgage.tvfcu.com (our “Website”).  This Privacy Policy applies only to the data collected on the Website and not to other data collected or processed by Tennessee Valley Federal Credit Union.


If you are a Tennessee Valley Federal Credit Union customer, please see our  Member Privacy Notice , which we provide to all our individual customers, for a comprehensive explanation of how we collect, use, and share personal information and your choices for limiting the use and sharing of your information as our customer. 

If you have any questions regarding this Privacy Policy or our information collection and use practices, please contact us using the information in the “Contact Us” section below.

HOW TO ACCESS AND UPDATE YOUR INFORMATION


You can access and update the information that you have provided to us as follows:

 

  • If you are a Tennessee Valley Federal Credit Union customer, you can access and update certain personal information in connection with your account or application by logging into your account online. 

  • You may contact us at mortgage.support@tvfcu.com and request to review, amend or delete certain personal information collected by us.

  • Please note that we may not be able to delete all information we collect through our Website.

CONTACT US


If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to: mortgage.support@tvfcu.com


Tennessee Valley Federal Credit Union

P.O. Box 23967

Chattanooga, TN 374322

For additional questions relating to TVFCU's Member Privacy Policy 

  • Call us (423) 634-3600 or toll free (800) 634-3600